Privacy Policy
Last Updated: January 15, 2025
Introduction
At lexorimatheon, we understand that your privacy matters. This comprehensive privacy policy explains how we collect, use, store, and protect your personal information when you use our long-term budgeting platform. We're committed to being transparent about our data practices and ensuring you have control over your personal information.
By using our services, you agree to the collection and use of information in accordance with this policy. If you don't agree with our policies and practices, please don't use our services. We may update this policy from time to time, and we'll notify you of any significant changes.
Information We Collect
We collect several types of information to provide and improve our budgeting services. The information we gather helps us understand your financial planning needs and deliver personalized experiences.
Personal Information
- Contact details including your name, email address, phone number, and mailing address
- Account credentials such as username, password, and security questions
- Financial information including income, expenses, savings goals, and budget categories
- Payment information for subscription services, processed securely through encrypted channels
- Identity verification documents when required for enhanced security features
Technical Information
- Device information including IP address, browser type, operating system, and device identifiers
- Usage data such as pages visited, features used, time spent on platform, and interaction patterns
- Location data from your IP address to provide region-specific financial guidance
- Cookies and similar technologies to enhance your browsing experience
How We Use Your Information
We use the information we collect for various purposes, all aimed at providing you with the best possible budgeting experience and maintaining the security of our platform.
- Service Provision: We use your financial data to create personalized budgets, track expenses, set savings goals, and provide tailored financial recommendations based on your spending patterns and objectives.
- Account Management: Your contact information helps us manage your account, process payments, send important notifications about your subscription, and provide customer support when needed.
- Platform Improvement: We analyze usage patterns and feedback to enhance our features, develop new tools, fix bugs, and optimize the user experience across all devices.
- Security and Fraud Prevention: We monitor account activity to detect suspicious behavior, prevent unauthorized access, and protect both your data and our platform from security threats.
- Communication: We send you educational content about budgeting, platform updates, security alerts, and promotional offers that align with your interests and usage patterns.
- Legal Compliance: We may use your information to comply with applicable laws, regulations, legal processes, and governmental requests in Australia and other jurisdictions.
Data Sharing and Third Parties
We take data sharing seriously and only share your information in specific circumstances. We never sell your personal data to third parties for marketing purposes.
| Third Party Type | Purpose | Data Shared |
|---|---|---|
| Payment Processors | Process subscription payments securely | Payment details, billing address |
| Cloud Service Providers | Data storage and platform hosting | Encrypted user data, technical logs |
| Analytics Partners | Platform performance and usage analysis | Anonymized usage data only |
| Customer Support Tools | Provide efficient customer service | Contact information, support history |
Important: We require all third-party partners to maintain the same level of data protection we provide. They're contractually bound to use your data only for the specific purposes we've authorized and must delete it when no longer needed.
Your Rights and Choices
You have significant control over your personal information. Under Australian privacy laws and our commitment to user privacy, you can exercise several rights regarding your data.
Access and Portability
You can request a complete copy of all personal data we hold about you. This includes your financial information, account details, and usage history. We'll provide this data in a commonly used, machine-readable format within 30 days of your request.
Correction and Updates
If any of your personal information is inaccurate or outdated, you can update it directly through your account settings or request that we make corrections. We'll verify the changes and update our records promptly.
Deletion and Account Closure
You can request deletion of your account and associated data at any time. We'll permanently delete your information within 90 days, except for data we're legally required to retain for financial reporting or fraud prevention purposes.
Marketing Communications
You can opt out of marketing emails by clicking the unsubscribe link in any promotional message or by adjusting your communication preferences in your account settings. Essential service communications will continue.
Data Security and Protection
We implement comprehensive security measures to protect your personal and financial information from unauthorized access, alteration, disclosure, or destruction.
- Advanced encryption protects your data both in transit and at rest using industry-standard AES-256 encryption
- Multi-factor authentication adds an extra layer of security to your account access
- Regular security audits and penetration testing ensure our systems remain secure against emerging threats
- Access controls limit employee access to your data on a need-to-know basis only
- Secure data centers with physical security controls protect our servers and infrastructure
- Regular backups ensure data recovery capabilities while maintaining security standards
- Incident response procedures enable rapid detection and response to any security concerns
Data Retention
We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. Different types of data have different retention periods based on legal requirements and business needs.
Active Account Data
While your account remains active, we retain all your financial data, budgets, and preferences to provide continuous service. This information is essential for the platform's functionality and your ongoing financial planning.
Closed Account Data
After account closure, we retain certain information for up to 7 years to comply with Australian financial record-keeping requirements. This includes transaction records and account history but excludes personally identifiable details where legally permissible.
Marketing and Analytics Data
Marketing preferences and anonymized usage analytics are retained for 3 years to help improve our services and understand user behavior patterns. This data cannot be traced back to individual users.
International Data Transfers
While our primary operations are based in Australia, some of our service providers and partners may be located in other countries. When we transfer your data internationally, we ensure appropriate safeguards are in place.
All international data transfers comply with Australian Privacy Principles and include contractual protections that require recipients to maintain equivalent privacy standards. We only work with countries and organizations that provide adequate data protection.
Children's Privacy
Our budgeting platform is designed for adults and we don't knowingly collect personal information from children under 13 years of age. If we discover that we've inadvertently collected information from a child under 13, we'll delete it immediately.
Parents or guardians who believe their child has provided us with personal information should contact us immediately. We'll take prompt action to remove such information and close any accounts created by minors.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you through email and by posting a notice on our platform at least 30 days before the changes take effect.
Minor updates that don't affect your rights or how we handle your data may be made without advance notice. We encourage you to review this policy regularly to stay informed about how we protect your information.
Contact Us About Privacy
If you have questions about this privacy policy or want to exercise your privacy rights, please contact us:
Email: info@lexorimatheon.com
Phone: +61749270656
Mail: PO Box 988 Robina Delivery Centre QLD 4226, Australia
We'll respond to your privacy inquiries within 30 days and work with you to resolve any concerns about how we handle your personal information.